Users of the contact us section
Pursuant to the provisions of art. 13 of European Data Regulation 2016/679 (GDPR) we inform you that Ceramica Sant’Agostino S.p.A will use your data to fulfil the request to send out the newsletter and the relative registration on the mailing list for direct marketing activities, newsletters, sending promotional, commercial and advertising material, or related events and initiatives, also with inclusion of said data in the data controller's CRM system, in full compliance with the principles of lawfulness and correctness and the provisions of law. The provision of your personal data is always optional, however, in the absence of the data marked as "compulsory" on the above form, it will not be possible to provide the service. You may object to processing at any time by using the link at the foot of the e-mail, or by sending a request to the Controller, using the contact details provided in this policy.
Your personal data will be processed by paper, IT, telematic, cookie ( as indicated on cookie policy available on website) and through automated calling systems (e-mail). Every processing takes place in compliance with the procedures pursuant to articles 6 and 32 of the GDPR, with the adoption of the security measures envisaged. To compare and improve, where necessary, the results of communications, the Data Controller uses systems to send newsletters and promotional communications with reports. Thanks to the reports, the Data Controller will be able to know, for example, the number of readers, openings, single "clickers" and clicks; details of emails sent by date/time/minute; details of emails delivered or not delivered; the list of people who have cancelled their subscription to the newsletter; those who have opened an email or clicked on a single link; link tracking (i.e. the number of clicks on the links in the message); click tracking (which links have been clicked and by whom). All data of this kind will be used for the purpose of comparing and improving, if necessary, the results of communications.
Your data will be processed by duly authorised staff and will be disclosed to companies acting in their capacity as Data processor for the proper management of the relationship as agents, platform used for sending commercial information, external companies involved in the management of marketing activities and, for maintenance and support purposes only, to companies involved in the management of hardware and software systems.
To find out the list of external parties, contact the Data Controller
Your data will not be distributed.
Your data may be transferred only in European Union member states.
Your data will be stored for the time frames necessary to provide the service you have requested and until you decide to unsubscribe from the service.
The Data Controller is Ceramica Sant’Agostino S.p.A.(with registered office in Via Statale, 247 , 44047 Località Sant'Agostino - Terre del Reno (FE); E-mail: privacy@ceramicasantagostino.it ; Phone: + 39 0532 844111; VAT: 00531230381) - ITALY in the person of its pro tempore Legal Representative.
The Data Controller has appointed a Data Protection Officer (“DPO”), whom you can contact by writing to: dpo@ceramicsantagostino.it
You have the right to obtain from the Data Controller the erasure (right to be forgotten), limitation, updating, rectification, portability, objection to the processing of personal data concerning you, and in general you can exercise all the rights provided for in Articles 15, 16, 17, 18, 19, 20, 21, 22 of European Regulation 2016/679 by sending an e-mail to privacy@ceramicasantagostino.it . You can also lodge a complaint with the competent supervisory authority if you believe that the processing of your data is contrary to the legislation in force.
